Product and Program Management

CSPO, ITIL, SAFe Agilist, Scrum Master & PMI-ACP certified.
Based in Barcelona, available for EMEA and NA timezones.

  • +14 years of experience building technology products in various industries: lotteries, gaming, real estate, insurance, human resources, lottery, and publishing.

  • Certified PMI-ACP, SAFe Agilist, Product Owner, and Scrum Master.

  • Master in Computer Engineering and Master in Business Administration.

Intro

  • Experience creating user journeys, service blueprints, and user flows.

  • Exposed cloud platforms (Azure and AWS) in many projects.

  • Extensive practice developing delivery plans, WBS, and roadmaps.

  • Familiarity with a wide variety of facilitation techniques and workshops.

  • Expert in product development tracking, documentation, and facilitation tools such as Aha!, Product Board, JIRA/Confluence, Notion, ADO, Miro, or Mural.

  • Native in Spanish, full proficiency in English, intermediate French, fluent Catalan, and beginner in Icelandic and Dutch.

  • Experience using data analytics tools like Hotjar, GA, or SQL.

  • Broad understanding of UX and UI design principles for digital products.

  • Lots of experience working in highly collaborative and agile teams.

Key skills

Projects and Products

Modernize operations and recapture growth in the commercial space

First American had been using a decades-old software, limiting the growth and introduction of new features.

We built ClarityFirst to modernize operations and recapture growth in the commercial space. 

ClarityFirst moved the pen-and-paper tradition of real estate finance to a digital ecosystem for both escrow officers and customers. 

In addition to user benefits like improved UX and shorter deal times, the platform also offered new features aligned with how First American’s customers do business.
https://www.clarityfirst.com/
Imagine making Netflix for standards; that’s what we did for BSI!
Introducing Knowledge allowed BSI to move from a transaction-based relationship with their customers to a subscription-based one. From paying to own a standard to paying for access to BSI’s catalog.
Hence, customers do not purchase a PDF protected by annoying DRM  that prevents them from viewing the document on any device they want, but instead, subscribe to BSI content and access, view, and download standards with multiple user access across multiple sites, facilitating the distribution of knowledge across your business.
https://knowledge.bsigroup.com/

A new subscription platform for the British Standard Institute

Building the most comprehensive Leave Management system in the market

Leave Management is considered one of the most important modules of any HR management system. All companies need it, and all systems offer it.

Our approach at Sage HR was bold: offer the most complete and comprehensive Leave Management module with the hypothesis that clients would be wiling to learn how to configure despite of its complexity, in exchange of sleeping well at night knowing the system once configured would calculate all the PTOs per jurisdiction.

Other products were simpler, but did not consider all variables and that meant the HR team still had to do manual corrections. 

It was counterintuitive, but looking at the non-niche is what allowed us to win!
https://www.sage.com/en-gb/human-resources/attendance-tracking/

Transparent real estate geolocation in Germany

If you have ever rented an apartment, you probably have wondered if you were paying a fair price. Who hasn't dreamt with moving to another exciting city? How would you know what are the range of prices?

Our goal was helping any seeker reduce the time they spend browsing through listings, having to learn by heart the city map, districts and boroughs, transport lines, and most importantly, decide if they could afford living in the area.

We built Preis Atlas (Price Explorer in english) so anybody could find all that information in a few clicks, including price trends.

https://atlas.immobilienscout24.de/

Integrating the Catalonian Lottery’s sales network across retail, internet and mobile

On April 1, 2016 the NLS lottery system went online connecting the Catalunya's Lottery’s  5000 retail point of sale devices and telecommunications infrastructure.

The system went live with all of the existing games such as ‘LOTO RÀPID’, ‘6/49’, ‘Trio’, ‘Super 10’ and ‘La Grossa’, as well as brand new scratch card games specifically developed by the local team for the local market.

https://www.loteriesdecatalunya.cat/

Other collaborations

🎙️Podcasts